Contact us

On this page, you will find the most popular online functions and frequently asked questions.
Please contact us if you need any further assistance.

Useful online functions

Domestic flight

International flight

JAL Mileage Bank (JMB)

  • *1To protect member's personal information, we will not disclose PIN or Web Password by e-mail.

FAQ (Frequently Asked Questions)

Contact JAL

Links below may redirect to desktop pages.

JAL Reservation & Information (for English speakers)

Contact JAL outside Japan

24-hour flight information service (SKY NAVI)

JAL Priority Guest Reservation & Information

JAL Smile Support Desk

JAL Family Club


JAL Gift Card Center

JMB Jetstar Japan (GK) Award Tickets Reservation Desk

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